Which Sub-Zero model needs service?

Select your refrigerator model below. Not sure? No problem — you can choose “I’m not sure” at the bottom.

400 Series
Manufactured in the 1990s 500 Series
1995–2002 600 Series
1998–2005 700 Series
2000–2010 BI Series
2005–2020 Classic Series
2020 and newer PRO Series
2020 and newer Undercounter Fridge
Various years Wine Cooler
Any model/year I’m not sure / Don’t know the model
We’ll help you figure it out

What issue are you experiencing?

Select the problem below. If it's not listed, you can describe it in your own words.

Not cooling
Food not staying cold Ice buildup
Over-freezing or frost Service light
Indicator is on Unusual noise
Loud compressor sounds Leaking
Water under or inside Ice maker issue
Not making ice Door not sealing
Warm air getting in Other / Not listed
Write your own description below

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